Frequently Asked Questions

6. Quality Control

  • 6.1 What is the extent of your vehicle inspection?

    Quality Control Procedures are: Odometer Inspection Services (OIS)", Stolen Vehicle Checks, and Quality Assuarance Process. AutoTerminal.com's Quality Assurance Process includes exterior inspection noting all exterior condition of the car, full exterior and interior cleaning, engine and overall mechanical inspection. Vehicles are then rated and classified according to our established Grading System. For more information, please go to the tab in the Quality Control page of our website.

  • 6.2 What does your grading system mean?

    We have specific grading systems for vehicle overall condition and vehicle interior condition. For more information, please go to the Grading tab in the Quality Control page of our website.

    Condition Grading System:
    1. 5.0 Almost new to Brand new
    2. 4.5 Very good condition
    3. 4.0 Good condition to Above average
    4. 3.5 Average to Good condition
    5. 3.0 Below average condition
    6. 2.5 Poor condition
    7. 2.0 Very poor condition
    8. 1.0 Suspension, Engine, Transmission or Exhaust altered and modified beyond normal vehicle specifications
    9. 0 Vehicle has accident history
    Interior Grading System:
    1. A. Very Good Condition
    2. B. Good Condition
    3. C. Average Condition
    4. D. Below Average Condition
  • 6.3 Can you guarantee that the mileage of your vehicles is true and not tampered?

    Yes, all our vehicles are certified by "Odometer Inspection Services (OIS)", and evident by a certificate which we will provide you upon purchase.

  • 6.4 Do you make sure that all vehicles leaving your yard have fully operational batteries?

    Yes, AutoTerminal.com inspects and charges all car batteries prior to delivery. In the event that a battery does not charge or is found to be defective, it will be replaced without additional cost to the customer.



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